Privacy Policy – Aaple Cab

Last Updated: September 2026

Welcome to Aaple Cab Taxi Services. This Privacy Policy explains how we collect, use, store and protect information when you visit our website aaplecab.com, use our taxi booking services, contact us, or make a ride booking.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. About Aaple Cab

Aaple Cab provides local taxi, auto-rickshaw, e-rickshaw, airport transfer, railway station pickup/drop, outstation and other transportation-related services in Kamptee, Nagpur, Kanhan, Khaparkheda, Koradi and nearby areas.

2. Information We Collect

When you use our website or booking service, we may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Pickup Location
Drop Location
Booking Date and Time
Ride-related information
Any information voluntarily provided through our contact or booking forms

Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of website visit
Referring website or page

This information may be used for website security, analytics and improving our services.

3. Location Information

For providing taxi and transportation services, we may require pickup and drop-off location information.

Location information may be used to:

Process your booking
Identify the pickup point
Provide directions to the driver
Calculate or estimate travel distance and fare
Improve ride coordination
Provide relevant local transportation services

We do not require continuous location tracking merely to browse our website.

4. How We Use Your Information

We may use the information collected from you to:

Process and manage taxi bookings
Contact you regarding your booking
Confirm pickup and drop-off details
Connect customers with available drivers where applicable
Provide customer support
Send booking-related notifications
Process payments where applicable
Prevent fraud, misuse and unauthorized activity
Improve our website and transportation services
Maintain business and booking records
Comply with applicable legal requirements

5. Sharing of Information

Aaple Cab does not sell your personal information to third parties for money.

Your information may be shared only when reasonably necessary to provide the requested service, operate our website or comply with legal requirements.

For example, relevant booking information may be provided to an assigned driver or service partner so that the requested ride can be completed.

We may also use third-party service providers for services such as:

Website hosting
Payment processing
Maps and location services
Website analytics
Communication or notification services
Website security

Such third-party services may process information according to their own privacy policies.

6. Payment Information

If you choose an online payment option, payment processing may be handled through the applicable payment gateway or service provider.

Aaple Cab may receive transaction-related information such as payment status, transaction reference or payment confirmation.

We do not intend to store your complete debit card, credit card, UPI PIN or banking password on our website.

For Cash / Offline Payment, you pay the applicable ride amount directly to the driver according to the booking or applicable fare.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember certain preferences
Maintain login or booking sessions
Improve website performance
Understand website usage
Improve security

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

8. Google Maps and Location Services

Some parts of our website or booking system may use mapping or location services to help customers select pickup and destination locations, calculate routes or provide navigation-related information.

Information processed by these services may be subject to the respective service provider’s privacy policy and terms.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, online system or method of electronic transmission can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We may retain booking, customer and transaction-related information for as long as reasonably necessary for:

Providing our services
Customer support
Business records
Accounting and payment reconciliation
Resolving disputes
Preventing fraud
Meeting applicable legal or regulatory requirements

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

11. Your Responsibility

You are responsible for providing accurate information while making a booking.

Please do not submit unnecessary sensitive information through public contact forms, chat messages or other website fields.

You should also keep your booking details, login credentials and other account information secure where applicable.

12. Children’s Privacy

Our website and transportation services are intended for general users.

We do not knowingly request unnecessary personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, applications or services.

Aaple Cab is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Communication

By providing your mobile number or email address while making a booking or contacting us, you may receive service-related communication such as:

Booking confirmation
Driver or ride-related information
Pickup or drop-off communication
Booking changes
Customer support messages
Payment or transaction-related information

Marketing communication, where applicable, may be subject to your preferences and applicable laws.

15. Fraud and Security

We may use customer and technical information to detect and prevent:

Fraudulent bookings
Fake accounts
Unauthorized access
Misuse of our website
Suspicious transactions
Other activities that may affect customers, drivers or Aaple Cab

We may disclose information where required by law or to protect our legal rights and the safety of our customers and service providers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated Privacy Policy will be published on this page with a revised Last Updated date.

We encourage users to periodically review this page.

17. Contact Us

If you have questions about this Privacy Policy, your personal information or our data practices, you can contact us.

Aaple Cab Taxi Services
Service Area: Kamptee, Nagpur, Kanhan, Khaparkheda, Koradi and nearby areas
Website: aaplecab.com
Email: support@aaplecab.in
Phone: 9975324392 / 9860869978

18. Consent

By using the Aaple Cab website and submitting information through our booking, contact or service forms, you acknowledge that you have read and understood this Privacy Policy.

Where legally required, we will seek appropriate consent before processing personal information for specific purposes.

Aaple Cab – Local Taxi, Auto & E-Rickshaw Services

Kamptee • Nagpur • Kanhan • Khaparkheda • Koradi